- Area Code (206)
- Unless otherwise noted, all numbers are within the 206 area code.
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- Account Information
- For questions about your account, your bill, payment locations, payment options, dispute process, and more. 684.3000.
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- Account Executive Office
- The staff in this office provide key customers (City Light's largest commercial and industrial customers) with a single point of contact for all Seattle City Light related issues. Your account executive understands how City Light products and services can best help your business. Contact Sheree Hall by email at sheree.hall@seattle.gov or call 684.3331 .
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- Annual Reports
- For a copy of Seattle City Light's most recent
annual report, please call 684.3832 or send an e-mail message, including your name and mailing address, to Fernando Estudillo at fernando.estudillo@seattle.gov.
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- Bill Payment Locations
- Here's a handy list of locations where you can go to pay your bill.
- Mail Seattle City Light payments to:
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City of Seattle
Department of Finance
PO Box 34017
Seattle, WA 98124-1017
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- Call-Before-You-Dig Locator Service
- Please give us 2-days notice before you begin to dig: 1.800.424.5555
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- Claims
- If you have a claim against the City of Seattle or Seattle City Light: 684.8213
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- Conservation Programs
- Residential Conservation Help Line: 684.3800 rescons.scl@seattle.gov
Commercial/Industrial Conservation: 684.3254 bizcon.scl@seattle.gov
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- Customer Service Center
- The combined Utilities Customer Service Center is located in Room 2777 of the Key Tower building at 700 5th Avenue in downtown Seattle.
- Automated Lines
- General Service: 684.3000
- This number is answered between 7:30 a.m. and 6 p.m. on weekdays and 8 a.m. and 5 p.m. on Saturdays and Holidays.
- Specific Numbers
- To Open/Close Accounts: 684.4969
- Payment Locations: 684.3000
- Outage Hotline: 684.7400
- TTY Line for Hearing/Speech-Impaired: 684-3225
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- Electrical Conversion Projects (26KV)
- Construction & Installation Inquiries --
- For New or Upgraded Electrical Requests:
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If you live north of Denny Way: 615.0600
- If you live south of Denny Way: 386.4200
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- Electrical Services
- Technical Questions and other Inquiries --
- If you live north of Denny Way: 615.0600
- If you live south of Denny Way: 386.4200
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- EMF
- For information about Electric & Magnetic Field (EMF): 386.4585
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- Employment
- Grants, RFPs, RFIs, Apprenticeship Information
- City of Seattle Job Hotline: 684.7999
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- Executive Team
- Executive Officers of Seattle City Light.
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- General Questions
- Direct
general questions to: respond.scl@seattle.gov (206) 684-3000
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- Hearing Officer
- 684.3680
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- Industrial Accounts
- 684.3331 .
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- Mayor's Office
- Phone: 684.4000
Fax: 684.5360
Online: www.seattle.gov/mayor/contact.htm
Senior Citizens: 684.0500
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- Meter Reading
- 386.1731
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- News Media Relations
- 615.0978
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- Outages
- Outage Hotline (recorded message): 684.7400
- Outage Status during business hours: 684.3000
- Planned Outages: 684.3000
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- Poles and Sales
- 386.1704
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- Schools Program
- For our Education in Schools Program: 684.3279
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- Street Closures & Maintenance
- For information about Seattle streets that are closed: 386.1218
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- Streetlights
- You can report a streetlight problem electronically or by phone.
- Streetlight Repair (24-hour reporting): 684.7056
- Installation, repair follow-up or other service,
- If you live north of Denny Way: 615.0600
- If you live south of Denny Way: 386.4200
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- Tree Trimming & Vegetation Management
- For tree trimming near power lines: 386.1663
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- Tours
- Skagit Hydroelectric Tours -- 684.3030
- Boundary Hydroelectric Tours -- 509.446.3083
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- Utilities Payment Center
- Room 2777, Key Tower, 700 5th Avenue
- 684.3000
complete list of payment locations
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- Web site technical support
- If you find a problem on the Seattle City Light Web site, please forward the address of the page with the problem to webteam.scl@seattle.gov
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